FAQ

Frequently Asked Questions

Tour Info

You can book our tour offers directly from our website. Alternatively, you can can call us on +30 6948 289476 or email us to [email protected]

  • The undivided attention of your personal tour guide for the duration of the tour, willing to help you with any question you have.
  • Free shuttle with direct hotel pickup and drop off. Pick up can be arranged for free from any location within the region of Heraklion. For a minimal additional fee, we can arrange your pick up at locations outside Heraklion.
  • Entrance fees to the places visited on the tours, such as wineries.
  • Private SUV vehicle for your transport.
  • Full meal offered in all tours.

It’s always a good idea to make your reservation a few days in advance. That way you are guaranteed to find available dates for the tour you are interested in. 

Our tours are exclusively private only for you and your family or friends with no other guests included. A minimum number of two persons is required  with a maximum of four in all our tours. However, you can contact us to [email protected] in case your group consists of more that 4 persons in order to arrange your tour. 

You should bring you with an identification document such as passport. 

Dress comfortably. High heels not recommended. Sunscreen, sunglasses and hat recommended. For the Lentas Southern Crete tour particularly, optional hiking is included and for that we recommend that you bring comfortable walking shoes.

Water bottles and refreshments are offered on the vehicle during the tours. 

Yes, you have the opportunity to purchase selected local wines from the wineries you visit.

All tours are guided in english by the the tour guide.

We accept payments via Visa, Mastercard and American Express. We also accept PayPal and bank transfer.

Policies

If your cancellation is at least 6 days in advance of the tour date, you will receive a full refund. Cancellations made within 2 – 5 days prior to the tour date will incur a 50% fee. “No Shows” will be charged 70% of the quoted tour price. For more info please visit our Terms of Service page.

Babies and children are allowed in all our tours. 

For children under the age of 14 years the 50% of the quoted tour price is applied. For minors above the age of 14 years the 100% of the quoted tour price is applied. For more info please visit our Terms of Service page.

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